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You are here: Home Accommodation On Campus Future Residents FAQs
You are here: Home Accommodation On Campus Future Residents FAQs

FAQs

If you're new to living on-campus, information can be something of an overload. Read through some of our frequently asked questions and answers for help.

1. Can anyone apply to live on-campus?

2.  How do I apply to live on-campus?

3.  When do applications for on-campus accommodation open?

4. Should I apply for accommodation if I have not received an offer to study at the University of Newcastle?

5.  How do I get a login ID and password to make an online application for accommodation?

6. I have forgotten my login ID and password for the online Accommodation Portal, what do I do?

7. How do I choose the College that will suit me best?

8.  Do I have to make a separate application for the different Colleges?

9.  Can I visit the accommodation facilities before making my application?

10.  Are there any male only or female only accommodation areas?

11. I prefer a room which supports a quieter living environment. Is this option available?

12. What are the ‘special admission categories’?

13. What else do I need to make a complete application?

14. Can I defer an offer for on-campus accommodation?

15. I have already submitted my accommodation application, can I make any changes to my personal details or preferences?

16.  When will I have to pay the processing fee, acceptance fees, security deposit and licence fee in advance

17. What are the total fees and charges I need to pay to accept my offer to live on-campus?

18.  How do I pay for my weekly accommodation fees?

19.  If my application for on-campus accommodation is not successful, what other options do I have?

20.  When will I be notified if I am offered a position to live on-campus?

21.  What happens to my application fee if I am not selected for on-campus accommodation?

22.  Can I stay on-campus for my entire university degree?

23.  I have special dietary requirement, is this catered for in catered accommodation?

24.  Is Halal food catered for and included in the fees for catered accommodation?

25.  How do I activate my meal tag?

26.  What equipment is supplied in the self-catered kitchens?

27.  Can I bring a car to college?

28. Is it ok for my friends or family to visit me?

29.  What happens if I choose to terminate my room licence before the end of a licence term?

30. I received a preliminary offer email which said I am on a waiting list.  What does this mean and what do I have to do now?

31. I really want to be certain of my accommodation before next year, what should I do?

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1.  Can anyone apply to live on campus?

To be eligible to apply you must live more than 100km distance from the University of Newcastle and applied to become a full-time student or are enrolled in full-time study at the University of Newcastle.  Please note that a majority of our residents are aged between 18 - 22 and our on-campus facilities do not support applicants with dependent children and do not provide targeted services for people over the age of 25 years.

2.  How do I apply to live on-campus?

All applications must be made by completing an online application form via the Accommodation Portal.  Find out more about how to apply.

3.  When do applications for on-campus accommodation open?

Applications for 2014 open 1 October 2013 and must be made online.

4.  Should I apply for accommodation if I have not received an offer to study at the University of Newcastle?

Demand for on-campus accommodation is high so we encourage applications to be lodged as soon as possible.  This would mean, prior to you receiving your University offer. All fees/payments except for the processing fee are refundable on presentation of supporting documentation of not gaining acceptance into the University.

5.  How do I get a login ID and password to make an online application for accommodation?

If it is the first time you have made an application for accommodation, you need to go to the Accommodation Portal and 'register' for a login ID and password. Click on the 'Register' tab to enter your details and generate your login for future use.

6.  I have forgotten my login ID and password for the online Accommodation Portal, what do I do?

Email your full name, student number and date of birth to AccommodationServices@newcastle.edu.au and we will email your login ID and password. Please do not register again as this will create multiple entries in our database and will affect the processing of your application.

7.  How do I choose the College that will suit me best?

It is recommended that you think carefully about how many people you want to live with, how much cooking you would like to do and what facilities you desire. Find out more about our Colleges and it may also be beneficial to talk to past and current residents.

8.  Do I have to make a separate application for the different Colleges?

No, you can only make ONE application with the option to nominate up to four different room / college preferences. If you are not successful in securing your first preference, you may be offered another preference subject to availability.

9.  Can I visit the accommodation facilities before making my application?

You can contact Accommodation Services office to book an accommodation tour subject to timing and availability of the room.

10.  Are there any male only or female only accommodation areas?

We are offering single gender areas for those interested in living only with others of the same gender. This preference needs to be indicated on your application if you want to be considered for one of these areas. The single gender areas are subject to availability

11. I prefer a room which supports a quieter living environment. Is this option available?

A: Yes, we offer lifestyle areas, which are suited for those with an appreciation for a quieter living environment and minimal alcohol, while still enjoying college wide activities. The Lifestyle area is subject to availability and this preference needs to be indicated on your application, should you want to be considered for this option

12. What are the ‘special admission categories’?

Special admission categories have been developed to ensure rooms are available to students with particular abilities or situations. Each category has a certain minimum number of rooms being held aside for suitable students until 3rdJanuary 2014, at which time they will be offered to the general student population if available.

The categories are:

  • Students with a Medical Condition
  • Students with a Disability
  • Students of Indigenous / Torres Strait Islander descent

 

Those suitable to apply for one of these categories should undertake the normal application process before 3 January 2014 and indicate their particular suitability where required within the application

13. What else do I need to make a complete application?

You will need an electronic head and shoulder photo of yourself, a personal/ character reference from a referee not related to you and any supporting documents e.g. Certificate of achievement; certificate of participation in community event or medical certificate.

14.  Can I defer an offer for on-campus accommodation?

No, if you are offered a spot on campus it is only for the current year.  If you defer your university course you will need to reapply for accommodation when you choose to start your course.

15.  I have already submitted my accommodation application, can I make any changes to my personal details or preferences?

Once you have completed you application you cannot make any changes via the website.  If you would like to change your preferences or any other details, please email AccommodationServices@newcastle.edu.au

16.  When will I have to pay the processing fee, acceptance fees, security deposit and licence fee in advance?

  • The Community and Building Levies, together with the Security Deposit and Licence Fees in Advance are payable to accept an offer of accommodation. The deadline for this will be communicated within the offer itself. Extensions will be available depending on the timing of the offer, however must always be paid prior to check-in.

 

17.  What are the total fees and charges I need to pay to accept my offer to live on-campus?

After paying the processing fee and receiving an offer of accommodation, you will be asked to log into the Accommodation Portal, accept the terms of the Residential Contract and pay the applicable acceptance fees.  View the Fees Schedule for a complete list of fees and charges.

18.  How do I pay for my weekly accommodation fees?

Your weekly accommodation fees are paid by Direct Debit.  All residents are required to sign up to a Direct Debit Authority via the Accommodation Portal allowing Accommodation Services to deduct your account on predetermined, fortnightly Direct Debit dates.  You can also pay  your account via the online Accommodation Portal in advance of these dates if you wish to make bulk payments.

19.  If my application for on-campus accommodation is not successful, what other options do I have?

Accommodation Services offers free assistance to all University of Newcastle students wanting to organise off-campus accommodation by providing information about rental accommodation and maintains an interactive database of current off-campus accommodation options. Find out more about our off-campus accommodation service.

20.  When will I be notified if I am offered a position to live on-campus?

We aim to send a preliminary offer to successful applicants by 25 October 2013 and an official offer by 20 December 2013.

If you are not offered a room on-campus during the main round of offers (20 December 2013), you may still be offered a room at a later date if you wish to remain on the wait list. You will be asked if you would like to be on the waitlist if you are not offered a room initially.

21.  What happens to my application fee if I am not selected for on-campus accommodation?

The processing fee is non-refundable and must be paid at time of making an application online to complete and validate your application.

22.  Can I stay on-campus for my entire university degree?

Application to live on-campus can be made on an annual basis or by semester. Relevant application and acceptance fees will be applied with each application and applications must be made online via the Accommodation Portal following the application process.

23.  I have special dietary requirement, is this catered for in catered accommodation?

If you choose catered accommodation a majority of special dietary requirements are catered for, just let us know before arriving so that our kitchen can accommodate you.

24.  Is Halal food catered for and included in the fees for catered accommodation?

If residents adhere to a Halal diet, it may be preferable to stay in self-catered accommodation. There are butchers within in the Newcastle area that provide Halal meats. The caterers for the catered accommodation ensure that all chicken meats is Halal, but do not provide Halal lamb or beef.

25.  How do I activate may meal tag?

To activate your meal tag, follow these instructions.

26.  What equipment is supplied in the self-catered kitchens?

Kitchens are fully equipped with kettle, toaster, electric fry pan, microwave oven, electric stove and fridge/freezer.

27.  Can I bring a car to college?

Yes, however to park within the residential colleges you will need to obtain a Residential Parking Permit.  These permits for 2013 cost $151.66 for a full year and $74.20 for a half year only (Callaghan campus).  Blue Gum House at Central Coast campus has its own car park with no charge parking.  To coordinate a Residential Parking Permit contact the Accommodation Services office.

28.  Is it ok for my friends or family to visit me?

Friends and family are welcome to visit, please read the Visitor and Guest policy within the Residential By Laws to familiarise yourself with the guidelines.

29.  What happens if I choose to terminate my room licence before the end of a licence term?

If you choose to terminate your room agreement before the end of your contract period, you must abide by the terms and conditions of your agreement. You are required to provide two weeks' notice and pay a termination fee.  If you do not provide two weeks' notice you will need to pay this rent in lieu.

I received a preliminary offer email which said I am on a waiting list.  What does this mean and what do I have to do now?

If you have been placed on a waitlist, this is because all rooms have been allocated to other applicants in your particular demographic and room preference. You don’t have to do anything right now except wait for the Official Offers on December 20th. Unfortunately it is not possible to forecast which applicants will withdraw their offers so it is unfortunately not possible to provide you with any information on the likelihood of you receiving an offer on 20th December, or in the subsequent 2nd round or 3rd round of offers. What we can say is that in the previous year, approximately 100 of the 950 offers did withdraw, therefore 100 applicants on the current waitlist will likely be offered a place on the 20th December or in the 2nd and 3rd round offers.

I really want to be certain of my accommodation before next year, what should I do? If you require certainty of your accommodation for next year before the final round of offers, we recommend that you begin to look for off-campus accommodation. If you do secure off-campus accommodation, we would appreciate you letting us know so we can remove you from the waitlist. We have an off-campus accommodation database and lots of information about finding accommodation.

The U’s Accommodation Team can offer advice and information to all University of Newcastle students.

e: AccommodationServices@newcastle.edu.au

p: +61 2 4924 1000